..frontier..
Frontier Natural Products Co-op is a company specializing in natural and organic products. They carry vitamins and supplements; organic and natural body care products; kitchen goods; bulk herbs, spices and teas; and much much more. Some of the brands carried by Frontier are Simply Organic, Auria Cacia, Jason's, Burt's Bees, Kiss My Face, Green Mountain Coffee, Rainbow Lights and many more.
The website for Frontier is http://www.frontiercoop.com/wholesale. Your membership information packet that you received via email contains the username and password for Frontier. If you've forgotten it, please send an email to .(JavaScript must be enabled to view this email address) and we will email it to you again.
1. To order items, simply browse the website to find items you would like to purchase. It is always a good idea to start with the sales since the prices are great. You will see the 'On Sale' link at the top of the Frontier website. If you know the specific item you'd like to purchase, you can use the search feature to locate it. There is also a way to shop by brand by clicking the 'Other Brands' button at the top of the website. Once you have selected your item click ‘Buy’ or ‘Add to Basket’.
Once in the basket you can see your total, number of articles and you can modify your quantities.
NOTE: MAKE SURE YOU CLICK THE “UPDATE BASKET” button BEFORE YOU CLICK SAVE ORDER… otherwise, there will be nothing in your basket to save, but the system doesn’t tell you that. The “Basket Contents” total at the top lists what you REALLY have in your order.
2. Once you are done shopping click on ‘Save Order’. Type your name and then click on ‘Save Current Basket’. A window will pop up that says ‘Current Basket Will Be Emptied’. Click on Ok and a new order with your name will appear with the date of the order next to your name.
3. If at this point you have finalized your order, please send an email to .(JavaScript must be enabled to view this email address) (this notifies me that you have submitted and completed your order so we can calculate and post your totals). Your order totals will be confirmed within 48 hours of receiving your order status notification.
4. If you want to continue buying later on you do the same thing. Put items in a new basket. When you are done go to ‘Save Order’ and type your name. A window will appear that says it will be placed with other items listed under the same name and you click on OK and the order gets updated. You then go back to step 3 (submit your order status).
5. If you want to delete items you need to move your order to the basket. You do this by clicking on ‘Move Order to Basket’ and you place a zero next to the item amount. You click ‘Update Basket’ and the item gets erased. You then go back to step 2 (‘Save Order’ and enter your name).
6. If you do update your order (add or delete items) after your order total has been posted, please notify us by sending an email to .(JavaScript must be enabled to view this email address).
7. Once you receive your email with your order totals, please mail your payment to us promptly! If there is a difference in your order total and your received total, we will either refund the difference, or credit you toward your next order. (Produce, Dairy, or Frontier.) Click here for payment information.